ELK GROVE, Calif., Dec. 21 /PRNewswire/ -- ALLDATA, the worldwide market
leader in computer-based automotive repair information and software solutions
for automotive service providers, has released it's Fourth Quarter 2001
professional disc product, which is offered to automotive service centers in
the US.
The 53rd consecutive quarterly release of information from the ALLDATA
disc product includes the enhanced display of Shop Operations and Technician's
Reference sections of the ALLDATA(R) database. The improved display
facilitates access to valuable information that assists Service Advisors in
explaining repairs, encouraging regular maintenance and detailing symptoms
while communicating with customers.
"With the enhanced Shop Operations and Technician's Reference, you no
longer need to stop viewing an article or diagram to gain access to this
information. These tools now display in a browser, which can be accessed
separately from the ALLDATA repair information and makes it much easier to
locate, view and navigate these valuable reference sections," said Mimi de
Ville, Senior Product Manager of ALLDATA Repair Information Products.
The Shop Operations section includes: A service write-up section with
forms for customer communication, timing belt replacement intervals,
checklists for Technicians to follow during diagnosis and inspection, and
Motorist Assurance Program (MAP) information. Shop management integration
information is also included.
The Technician's Reference section includes: An emissions Quick Reference
Guide, timing belt replacement intervals, a technician's glossary and
conversion tables.
Both of these value-added sections are standard with ALLDATA subscriptions
to automotive service centers and illustrate ALLDATA's commitment to
supporting its subscribers' relationships with their customers.
As part of their subscriptions, ALLDATA customers receive quarterly
updates of new data. The ALLDATA disc product is available in both DVD and CD
format. The Fourth Quarter update has over 152,000 new electronic pages,
including over 95,000 pages of import (European, Asian) vehicle information.
Also included in this release are the refined "Zoom" and "Pan" mode image-
viewing buttons. These improved functions allow customers to easily navigate
nearly one million diagrams and images.
About AutoZone's ALLDATA
ALLDATA, an AutoZone company, is the leading provider of automotive repair
information and solutions to the Professional Automotive Service Industry. In
1988, ALLDATA delivered its first product, and in 1996 AutoZone (NYSE: AZO)
purchased the automotive information leader. Today, over 35,000 professional
automotive repair shops across North America depend on ALLDATA for their
automotive repair information needs, and over 60,000 repair shops in the
United States purchase AutoZone parts from 1600 AutoZone Commercial Program
locations.
The ALLDATA(R) Online and disc products include diagnostic and repair
articles, factory technical service bulletins, and illustrations including
original equipment manufacturers' wiring diagrams. ALLDATA(R) ServiceCenter
provides shop management solutions. ALLDATA(R) ShopWeb provides website-
building and marketing tools to meet the everyday needs of professional
service providers. The ALLDATA(R) DIY product provides consumers with repair
articles, factory technical service bulletins, and illustrations for a
particular make, model, and year of vehicle along with a link to ALLDATA
approved repair shops. Visit ALLDATA's website at www.alldata.com for more
information.
ALLDATA is a registered trademark of ALLDATA LLC. ServiceCenter and
ShopWeb are trademarks of ALLDATA LLC. All other brands are trademarks of
their respective companies.
SOURCE AutoZone, Inc.
/EDITOR'S ADVISORY: To obtain an ALLDATA press kit, contact Tom Purser at
800-684-1250, pr@alldata.com or visit ALLDATA at www.alldata.com/
CONTACT: Tom Purser of ALLDATA, +1-800-684-1250, or pr@alldata.com, or
Ray Pohlman of AutoZone, Inc., +1-901-495-7962, or ray.pohlman@autozone.com/